YOUR NEW LAUNDRY CENTER IS OPEN!
New front load high efficiency washers & dryers.
Easy pay with your debit/credit card
Machines will text you when it’s available
Relocated to the 24-hr Fitness Center located at the Clubhouse for convenient access.

FOLLOW US ON:
     

NEW HOURS
Beginning January 8, 2012 the office will be open on Sundays from 12pm-3pm.

ATTENTION ALL RESIDENTS:
TECH PACKAGE ADJUSTMENT / EXPANDED BASIC CABLE & INTERNET SERVICE

Metrocast has increased our Bulk Rate Package for the Expanded Basic Cable & Internet Service.  As of January 1, 2012, it will be necessary to increase the Tech Pkg charge from $66.00 to $69.00 a month.

This is still a significant savings for you. Without the bulk rate package together they would cost you $106.90!

As stated in your lease agreement/resident handbook:
HHE Tech Package Addendum D
The Tech Package is a residential grade service and is not designed for or intended to be used for any commercial purpose. From time to time we will make revisions to this agreement and the policies relating to the Tech Package We will provide notice of such revisions by: a) posting revisions to the Website Announcements page; and/or b) sending an email to your primary email address, if provided. You agree to visit the website periodically to review any such revisions. Increases to the monthly price of the Tech Package shall be effective thirty (30) days after we provide notice to you; Revisions to any other terms and conditions shall be effective on the date noted in the posting and/or email we send you. By continuing to use the Tech Package after revisions are effective, you accept and agree to abide by them.

If you have any questions, please feel free to contact our office between the hours of 9 A.M. and 6 P.M.

NEW WINDOW INSTALLATION
COMING YOUR WAY!
Please see the schedule below:

Theses dates are tentatively scheduled & we will do our best to stay with this within a day or so. Thank you for your patience as we make these improvements for you.

WE NEED YOUR HELP WITH 2 THINGS:

1. Please clear any furniture or large objects away from all the windows.
2. Please remove your vehicles from the parking spaces, we will be using a tractor & need enough room to operate the equipment.
* Please park @ the clubhouse or along the main Iverson Drive

NAVAL AVIATION 100
Events all year around the country

EXCITING NEWS FROM RALEIGH APARTMENT MANAGEMENT!
As you know, we are always looking for ways in which to improve and enhance the quality and life style of our valued residents. In an effort to provide additional amenities that are convenient and useful, we are now offering on-site self-storage.

It is with great pleasure that Hickory Hills East, in association with APT Storage, announces the delivery of commercial grade, secure, self-storage, available to you where you need it the most, on-site! These storage units are due to arrive early August.

The storage unit sizes available are:
4’ x 8’ = $42.00 per month plus 6% state sales tax
8’ x 8’ = $64.00 per month plus 6% state sales tax

All leases are Month to Month and require a $25.00 application fee.

Because the number of storage spaces will be limited, we suggest that you take advantage of this opportunity today. Applications will be taken on a first come, first serve basis and are available in our leasing office.

We hope you take advantage of this convenient amenity!

PACKAGE DELIVERIES
We gladly accept your packages from UPS, FEDEX or the Post Office when your not home. The delivery service is asked to leave a note on your door letting you know the package is at the Leasing Office. Sometimes this doesn't happen or occasionally the notes blow off the doors. Feel free to check with us anytime to see if your package is here. We do get several deliveries a day so we do ask that you pick them up in a timely manner.

NEW FACES IN THE COMMUNITY

We would like to welcome all our new residents who make their home at Hickory Hills East. Please let us know if there is anything we can do for you.

Are You Covered?

Your lease states that you are required to carry renters insurance. Your personal belongings are not insured by the policies that insure the community. We cannot be responsible for your property in case of water or fire damage. Visit the leasing office for more information. It's relatively inexpensive and allows you to rest easy, knowing your possessions are secure.

Quick Reference for After- Hours Maintenance Emergencies:

1. Dial: 301-481-6798

2. Wait for voicemail.

3. Leave name, townhome number, and phone number.

4. Maintenance should return your call within 20 minutes.

The following is a list of issues that Hickory Hills East Management deems EMERGENCY:

1. No heat (when temperatures are below 50) or No a/c (above 90 degrees)

2. Threat of smoke or fire (please call 911 first if appropriate)

3. Water sprinkler leaks.

4. Backed up toilet (if you only have one) Try plunging it 1st before you call.

5. Broken water pipes

6. Gas leak, call Washington Gas 1-800-752-7520

7. Refrigerator not cooling (please refrain from opening and closing door)

8. Water heater leaks

9. Broken window or inoperable locks

ANNOUNCING THE NEWEST WAY TO PAY YOUR RENT
PAY-BY-PHONE

Residents can now make payments with the push of a few buttons.

• Make payments 24/7
• No holding to speak to an agent
• No need for internet access
• Works from any touch tone phone
• Safe and secure processing
• No additional cost
• Choice of payment - credit card or e-check

Just call 1-866-289-5977 to get started today; or if you already have a profile in our system, you can retrieve your USER ID and PIN from your profile at anytime.  Click for more information.

GREEN TIPS FOR APARTMENT RESIDENTS

Do your part! By taking these simple steps, apartment residents can conserve fuel and water, reduce waste and save energy:

Lights Out

• Turn off all lights when you leave a room.
• Replace incandescent light bulbs with EPA ENERGY STAR-qualified compact fluorescents (CFL) or Light-emitting diodes (LED).

Did you know?

• Lighting accounts for nearly 25% of total energy costs in the home or office.
• Fluorescent light bulbs consume 75% less electricity, last 4-15 times longer, and generate 74% less heat than incandescent bulbs.

Power Off

• Home electronics such as computers, TVs and printers use power even when idle. Turn your electronics off when not in use.

Conserve Water

• Have all leaks or drippy faucets repaired immediately. Run your dishwasher with only full loads, and use the energy-savings setting if you have the option.

Did you know?

• According to the Environmental Protection Agency, a faucet dripping at one drop per second wastes 2,700 gallons per year.

Reduce, Reuse, Recycle

• At the grocery or hardware store, purchase products with the least amount of packaging waste.

HICKORY HILLS IN THE NEWS

St. Mary's to Subsidize Rental Homes to Attract Teachers
Lottery Will Determine Who Gets Townhouses

Seeking to alleviate the effects of Southern Maryland's affordable housing shortage, the St. Mary's County Board of Education will begin offering subsidized rental homes to a handful of first-year teachers.

Ten townhouses in California's Hickory Hills East subdivision will be provided to new teachers at a 12 percent discount from the usual monthly rent. Beginning in the summer, first-year teachers will be able to enter a lottery for the units, which range from studios to two-bedrooms.

SPRAY DAY
Hello Residents of Buildings Bldgs 22520, 22518, 22516 & 22519

Guardian Pest Control will be on site Friday, February 10, 2012. They will be doing a preventive treatment to suppress insects like spiders, ants, etc. This treatment will not harm children or pets and is odorless. Please secure pets. No preparation is necessary. If you have any questions, please feel free to call the Leasing office during normal operating hours.

Monday- Friday 9am-6pm
Saturday 10am-3pm
(301) 862-3232

*If you do not want this treatment done, please contact the leasing office ASAP *

Our Pride is High

Thanks to our residents who are making an extra effort to keep our community looking great. Your help is always appreciated by the staff and others who call our community home

A LETTER FROM THE
STAFF OF HICKORY HILLS
Important information about current and upcoming projects

RENT NOW - OWN LATER
(revised Jan. 2011)

FRONT DOOR TRASH PICKUP

Raleigh Apt. Management announces the initiation of a new service for the residents of Hickory Hills East- Front Door Trash Pick Up, 5 days a week. No more hauling trash in your car, no more rainy day trash trips, we know how valuable your time is, so we are adding yet another time saving service to enhance your maintenance free living experience.

FRONT DOOR TRASH PICK UP INSTRUCTIONS

1. Only stickers/logo bags may be used. No other bag will be picked up.
2. For those who have the logo bags, please continue using them and be sure they are securely closed.
3. For those who have transitioned to the barcode stickers, please be sure your sticker is clearly visible for our collectors. Disposable trash bags must not exceed 30 gallons and we recommend at least .9 mil thick.
4. Place bag on sidewalk by front door before 8 am Monday – Friday.

PARKING IN THE COMMUNITY
We would like to remind all residents about our vehicle policy :

• Cars that are not in working condition and those that are not properly tagged will be given 24-48 hours to comply or they will be towed at owners expense.
• Please observe the handicap spaces and please remember to use only one space per vehicle. Guests and residents with more then two vehicles please remember to use the clubhouse for additional/overflow parking.

Click Here to Request Maintenance

Click Here to Pay Your Rent Online

GATE INFORMATION

Here’s how it works:

• The gate will be closed  from 8pm-7am daily.
• When entering the community after 8pm you will need to have your electronic house key ready.
• Insert the key in to the lock just like you do at home only you do not have to turn the key. The gate will open promptly.
• When visitors pull up to the keypad they will search for your last name and townhome number. Once they find you they will hit the ‘CALL’ button. The number you have provided to the Leasing office will ring & you will need to press the number ‘9’ and the gate will instantly open for your guest.

Leaving the community:

• Simply pull up close to the arm of the gate and it will activate the sensor to lift the arm of the gate up.

  ---

  RALEIGH REWARDS
  We are excited to introduce the new Raleigh Rewards Program!  As of January 1st, 2009 you have already begun earning points towards some amazing benefits. We appreciate having you as a resident and want to give back to you!
  Click for more information

  Earn Raleigh Rewards Points Faster
  2012 Referral Bonus Program
  
  It pays to refer at Hickory Hills East!   Do you have a friend or co-worker looking for a new home? Refer them to your community & your both rewarded. It’s that simple.
  
  *First referral receives a 25% discount of 1st full months rent at their time of move-in & YOU receive the same amount off your rent.
  
  *Refer a 2nd person and YOU receive DOUBLE the referral discount.
  
  *Refer a 3rd person and YOU receive TRIPLE the referral discount.
  
  *After your 4th referral and thereafter YOU receive your rent FREE for 1 month.
  
  Start saving today, refer a FRIEND!
  
  *Valid on new 12 month leases only. Names must be written on the application to receive credit. Raleigh Apt. Management reserves the right to modify or cancel this program at any time.

  ---

  Did you know?
  Did you know that Hickory Hills East offers assigned covered parking? Our covered parking spots range from $25-$35 per month!  Ask the Office for details!

  ---

  SPEED LIMIT REMINDER

  The speed limit on Iverson Drive is 10 mph. Please drive safely and use caution. Your cooperation in maintaining the 10 mph speed limit will be greatly appreciated.

  ---

  PROPER PETS

  Please keep your pet(s) leashed (cats too) when your outside and remember to use our designated areas only. These areas are clearly marked with a green and white pet sign. The common grassy areas are not for pets to use. The perimeter of the community is designed for pets. You will see doggie stations in several areas. Please note that pet clean-up is the law, a $50 fine is enforced. Remember to always pick up after your pet, you are responsible for clean-up.

  ---

  RENT

  Rent is due on the 1st of the month and late on the 6th. Rent received after this date must be paid in certified funds such as money order, cashier's check or with a credit card.  Thanks to all our residents who pay on time or early each month.

Just a Simple Thank You!
We wanted to take a moment to say thank you and let you know how much you're really appreciated! The residents here at Hickory Hills East are the very best and we feel lucky to have to have you. We're pleased to have so many friendly faces who are always eager to help a fellow resident or staff member in need. Thanks for being such great resident to us and great neighbors to each other.

WELCOME HOME!

The entire staff of Hickory Hills East would like to extend a BIG WELCOME to all of the new residents and thank the current residents who signed a lease renewal with us. We look forward to serving you!

Pamela McLeod - Property Manager, CAM
Chrissy Higgs - Assistant Property Manager
Bernadeth Vaznaian Leasing Specialist
George Szlendak - Maintenance Supervisor
James Bowen - Service Team
Shirley Cramblet - Service Team
Michael Chase - Service Team
Robert Wagner - Service Team

Office Hours:
Monday- Friday 9am-6pm
Saturday 10am-3pm
Sunday 12pm-3pm

Important Phone Numbers:
Leasing Office
301-862-3232
301-863-RENT
1-800-784-8447
Fax 301-862-5394

Emergency Number
301-481-6798
after hours, emergencies only

Utility Contacts:

Washington Gas 1-800-752-7520
SMECO 301-475-5631 electric	Metrocast 301-373-3201 Cable & Internet

Welcome Home    Neighborhood    Townhome Floorplans    Condo Floorplans    Available NOW
Amenities    Reserve Your Townhome Today    Map and Directions    Resident Corner    Refer a Friend 
  Pay Your Rent Online    Contact Us    Main Page